Showdown: Time Warner Cable vs Verizon FiOS

May 31, 2013 cable tv, fios, internet, 21 Comments
Time-Warner-Cable-vs-Verizon-FiOS

For speed and features, fiber-optics became a sensation when Verizon began offering it. But up against a readily available service like Time Warner Cable, how does Verizon FiOS fare?

The following is a comparison between Time Warner Cable vs Verizon FiOS, and examines the similarities and differences between their bundle packages and detailed specifics about the individual services as part of the bundle.

Time Warner Cable vs Verizon FiOS Basic Package

Both services offer a basic “Triple” package which includes phone, television, and Internet service. The standard packages start at $89.99 for the two services.

Time Warner Cable: Triple Standard

  • Television: Over 70 channels and includes TWC TV for watching live TV on a mobile device.
  • Phone: Unlimited calling in the U.S., Canada, and Puerto Rico.
  • Internet: Download speeds up to 3 Mbps and upload speeds up to 1 Mbps.

Verizon FiOS: Triple PLay

  • Television: Over 210 channels with 55 in HD.
  • Phone: unlimited calling in the U.S., Canada, and Puerto Rico.
  • Internet: download speeds up to 15 Mbps and upload speeds up to 5 Mbps.

It’s clear Verizon FiOS is the choice for users who want more channels and better download speeds. Verizon FiOS triples the download speeds through their service compared to Time Warner Cable (due, in part, to its use of fiber optics), and users who want to stream movies and download large amounts of data should go with FiOS. FiOS provides more value for your money and equals or exceeds the features available through Time Warner Cable.

Time Warner Cable: 5/10

Verizon FiOS: 10/10


 

Time Warner Cable vs Verizon FiOS: Television

Time Warner Cable Television Service

Time Warner Cable’s prices start at $89.99 per month and go up to $129.99 for the most expensive bundle. The most inclusive package on the list comes with:

  • Over 200 channels
  • HD-DVR service
  • HBO and Cinemax
  • Over 40 music channels
  • 15,000+ On Demand Channels

Verizon FiOS Television Service

Verizon FiOS offers the Triple Play bundle for $89.99, but if you want a lower price you’ll need to sacrifice one or more services to purchase their Double Play or Individual Services. So, for this bundle option, Verizon only has one price point, but two optional contracts. One comes with no annual agreement, and the other is a two-year agreement, which locks in the $89.99 price for the entirety of the agreement. So, with the month-to-month, you take the risk of an inflated price a year down the road. The following is included in the two-year agreement:

  • Over 210 channels
  • 55+ HD channels
  • 30,000+ flex (On Demand) channels
  • Multi-Room DVR
  • HBO, Showtime, and Cinemax for an added fee (currently 50-percent off with purchase)

Time Warner Cable receives points for optional bundles, but the most expensive bundle brings you the same features as Verizon’s bundle, only FiOS is $50 cheaper. Based on price and value, Verizon FiOS is the clear winner, but provides less options.

Time Warner Cable: 8/10

Verizon FiOS: 9/10


 

Time Warner Cable vs Verizon FiOS: Phone

Time Warner Cable Phone Service

  • Unlimited calling in the U.S., Canada, and Puerto Rico
  • Caller ID
  • Call Waiting
  • “Voicezone” Voicemail
  • Add-ons such as second lines and international call rates

Verizon FiOS Phone Service

  • HD Calls
  • Voicemail
  • Caller ID
  • Call Waiting
  • Unlimited calling in the U.S., Canada, and Puerto Rico
  • FiOS Digital Voice for call management
  • FDV app to manage your calls via smartphone
  • Low international rates

Although the ability to manage your calls via smartphone with FiOS is a useful feature, both services come close in their phone service offerings. So in that regard, it’s too close to pick a winner.

Time Warner Cable: 10/10

Verizon FiOS: 10/10


 

Time Warner Cable vs Verizon FiOS: Internet

Time Warner Cable Internet Service

  • Up to 20 Mpbs downloads and 2 Mbps uploads
  • Internet Modem (fee applies)
  • Access to TWC Wi-Fi Hostpots
  • Free McAffee Antivirus software
  • Parental control software
  • Up to 25 free email accounts

Verizon FiOS Internet Service

  • Downloads up to 15 Mbps and 5 Mbps uploads
  • Wireless router included
  • Access to Verizon Wireless Wi-Fi hotspots
  • 10 MB of personal web space
  • Up to 9 free email accounts

Time Warner Cable’s higher download speed comes with its most expensive package for $129.99, so you’re paying an extra $50 for 5 Mbps more and lower upload speeds. Despite this, Time Warner Cable does offer some other extras compared to Verizon FiOS.

Time Warner Cable: 8/10

Verizon FiOS: 9/10


 

Time Warner Cable vs Verizon FiOS: Conclusion

In conclusion, although both services have their own merits, Verizon FiOS beats Time Warner Cable for value and features. The final score for Time Warner Cable vs Verizon FiOS looked like this:

  • Time Warner Cable: 7.75/10
  • Verizon FiOS: 9.5/10

One thing to keep in mind, though, is availability. Time Warner Cable is more prominent than Verizon FiOS and is also easier to install. Also, both services have their own strengths when looking at specific features outside of their bundle packages. FiOS, for instance, has a 300 Mpbs plan; that’s very, very fast and something Time Warner Cable doesn’t offer. The final decision for which service to go with is based on availability and your own media and communication needs.

For additional information, visit AT&T U-verse vs Time Warner Cable and Verizon FiOS, Cable TV or Satellite TV.


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Josh Ownby

Josh is a freelance writer from East Tennessee. He's writes investigative pieces for various technology and business publications such as Gazelle (The Horn), IBM's Midsize Insider, and Mad Mobile News. He can also be found on Medium, writing about technology and culture.

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21 Comments

  • James

    Extremely helpful and useful. Thanks.

  • JJ

    The Internet speed for TWC that you have listed is for Basic internet, not Standard (which is 15 mbps).

  • Shopclass

    You forgot to mention that Phone companies (including Verizon FiOS), have taxes of $10-$15 on top of your monthly bill, vs. cable which has nearly none.

    • wheeldan

      Check your bills again. They both have taxes surcharges of about 12-16 dollars a month. I am in the process os switching to Verison for a 13 dollar a month savings

  • David

    Do you get an extra discount if you also have Version wireless?

  • Cindy Cottle

    Nicely done! Succinct and easy to read.

  • David

    Not a bad comparison but you forgot to mention FiOS has speeds of up to 500 Mbps and very cheap to increase speed (+$5 for 50 Mbps +$10 for 75mbps)
    Also VZ has battery backup on phone to power during outage.

  • Craig

    Thank you for this comparison.

  • Cable guy

    you forgot to mention that fios does not carry NBA TV and TW does, this channel is a plus for NBA fans

    • David Gonos

      Ahhh! Good to know! Thank you, Cable guy!

  • NYArtist

    NO ONE MENTIONED CUSTOMER SERVICE. TIME WARNER comes to your home to fix things at no charge..what about VERIZON? Someone please let me know at szukidavis@aol.com/

    • Melissa

      Verizon Fios lacks in customer service.
      Fios 2/10
      TWC 10/10

      • Allen Edwards

        TWC customer service 10/10?? You’ve got to be kidding. Check some of the well-known rating sites because most beg to differ. I personally had horrible experience with TWC’s customer service

  • Keisha

    I recently switched to FIOS and I must say after paying 136 dollars a month for one dvr box and verizon offering me movie channels and ultimate hd package at a 20 dollar savings made me leave time warner the only thing I miss is ny1. Also for the person that mentioned fios not having nbatv they have it.

  • jay

    TWC is out dated. FiOS Internet is far superior.

  • jennifer

    need to know how invasive an installation is w Verizon, due to fios not available and only direct tv?

  • Jimmy

    i pay a total of $170 with TWC right now i have hbo,showtime,max,TMC,and 1 dvr box with 1 hd box . i have a “turbo” net account which is supposedly 20Mbps but i dont see it . 1 modem and a phone line . i feel like im paying way to much . we stream movies on 5 different devices and i have 2 pc’s that are gaming rigs . would iy be better for me to go with verizon?

  • joe

    Historically, TWC has had some of the worst customer service possible. Notoriously bad. So bad that I canceled my cable partly so that I just wouldn’t have to deal with the bad service. I did keep my internet service though because that’s a necessity.

    FWIW, I think TWC is making an effort to improve its customer service. I just had a problem and the customer service actually solved it completely to my satisfaction.

  • DS

    We are currently looking into switching to FiOS Verizon to save money. After being with TW for so long we are hesitant. But this is very helpful.

  • Judy

    Where I live now we have TWC. To me its aweful!!!!! I had Verizon Fios where I use to live and it was excellent. As far as customer service goes they went over and above to get the best price available for me ( I only had internet and phone no tv)

  • Judy

    p.s. Verizon had the best customer service.

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